Real people, real inbox. Corrections and “this rule changed in my country” emails get answered first.
Who you are writing to
- Publisher: Update Marketing Media LTD.
- Address: Ashkelon, Israel
- Email: contact@trawellogy.com
- Editorial team: Tom Wegner, Aline W. Adiram and Lilit A. Wegner — about the team
- Response time: usually within 2 business days
What to write about
- A correction. Wrong price, outdated rule, a supplier that no longer operates — tell us the article and what changed. We update it and add a dated correction note.
- A question about a guide. Happy to help with a specific country or rental situation.
- Press, partnership or advertising. Same address, with “Partnership” in the subject line.
- Privacy requests. Access, correction or deletion of your data — see the Privacy Policy.
What we cannot do
We are a publisher, not a travel agency. We cannot book, change, cancel or refund anything, and we have no access to your reservation. For a booking issue, contact the supplier or the platform you booked through — their support is the only route that can act on it.
